What is Gray Water?

2/22/2022 (Permalink)

Ceiling pipe burst at commercial residency.

What is Gray Water?

Water Damage is extremely difficult to deal with. Responding in a timely manner is important but take it a step further and prepare yourself in case something should happen to your property. Knowing how to respond is as equally important to responding quickly, prevent further problems from developing by creating an emergency plan. See below for more about where Category 2 and 3 water damage comes from and what you can do to keep your property and family safe with the following information.

How We Determine Next Steps

One of the most critical steps to recovering from water damage is determining what kind of contamination you're dealing with. There are three different types of contaminated water according to The Institute of Inspection Cleaning and Restoration Certification (IICRC) which are based on:

• The source of the water damage
• The length of exposure to the structure
• The likelihood of harmful chemicals or contaminants that may be present

What is Category 2 Water?

Also known as gray water or sullage, Category 2 water damage can harbor some amount of contamination that would be harmful to humans and animals. The sources most common to Category 2 water damage are toilet bowls containing urine, dishwasher or washing machine water, and sump pump failure resulting in flood damage.

What is Category 3 Water?

Category 3 is the most extreme and should be handled by the professionals. Also referred as blackwater, this category includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, often many items and materials will need to be removed from your property, then after drying has occurred your home will need to undergo significant disinfecting.

Call the Professionals

Our franchise professionals at SERVPRO® here in the Encino / Sherman Oaks area are familiar with the risks associated with water damage to your home. As a leader in the water damage disaster industry, we use proven systems to address water damage when calls come in. There may not be a single source of water damage, so using specific procedures to minimize loss is essential.